Crystal Motz

Crystal Motz
 | 
NMLS #371613
ORIGINATING FOR

Mortgage Loan Originator
Branch NMLS #1520781

I have been in the banking and financial industry specializing in mortgages since 1999. I understand all facets of the mortgage business. I started my career as a mortgage loan processor and underwriting mortgage loans. Then went on to manage a high producing sales team on the retail platform. My background has allowed me to have a full grasp of the entire loan process.

I am straightforward with my clients and my referral partners. I pride myself on delivering a high level of professionalism, and attention to detail while working with all my clients on a personal level.

I am focused on working with all homebuyers so that they feel prepared and educated throughout the homebuying process. I have an unwavering commitment to customer service. It is my goal to build productive relationships and gain customer loyalty. I have the experience, knowledge, and proficiency to exceed every client’s expectations.

I believe in keeping the dream of homeownership alive. So, if you are taking mortgage, I am happy to make your process less worrisome and easier every step of the way. I want to be your lender for life. Which is why I offer a wide variety of loan products.

I have one beautiful daughter who just graduated from USC and my fur baby, Noel. In my free time, I love to spend time with family and friends. I also like working on home decorating projects, cooking, and traveling.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.