Effective Date - December 2019


What does DHI Mortgage do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include your:
  • Social Security Number and Income
  • Payment History and Account Balances
  • Credit History and Employment Information
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons DHI Mortgage chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does DHI Mortgage share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes—
to offer our products and services to you
Yes No
For joint marketing with other financial companies
No We do not share
For our affiliates’ everyday business purposes—
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes—
information about your creditworthiness
Yes Yes
For our affiliates to market to you
Yes Yes
For nonaffiliates to market to you
No We do not share

To limit our sharing

Please note:
If you are a new customer, unless you affirmatively consent to allow us to share your information earlier pursuant to law, we can begin sharing your information 30 days from the date we sent this notice to you in the mail or provided it to you in person, or 30 days from the date you acknowledge receipt electronically. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.


Call (844) 312-1523 or go to www.dhimortgage.com

Mail in Form

Mark any/all you want to limit:

☐  Do not share information about my creditworthiness with your affiliates for their everyday business purposes.

☐  Do not allow your affiliates to use my personal information to market to me. 

City, State, Zip
Loan Number:
Mail to:
DHI Mortgage Company, Ltd.
Attn:  Compliance Department
10700 Pecan Park Blvd., Suite 450
Austin, TX 78750

Who we are

Who is providing this notice? DHI Mortgage Company, Ltd.

What we do

How does DHI Mortgage protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings.
How does DHI Mortgage collect my personal information? We collect your personal information, for example, when you
  • provide employment information or provide account information
  • provide your mortgage information or give us your wage statements
  • give us your income information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more information on your rights under state laws.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.


Affiliates Companies related by common ownership or control.  They can be financial and nonfinancial companies. 
  • Our affiliates include D.R. Horton Insurance Agency, Inc. and title companies doing business as DHI Title, which are financial institutions, and nonfinancial companies such as D.R. Horton, Inc.  
Nonaffiliates Companies not related by common ownership or control.  They can be financial and nonfinancial companies.
  • DHI Mortgage does not share with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • DHI Mortgage does not jointly market.

Other Important Information

California Residents.  We will not share personal information we collect about you with nonaffiliated third parties unless permitted by California law. We do not share personal information we collect about you with nonaffiliated third parties for their direct marketing purposes. We may, however, in accordance with California law, share such personal information with nonaffiliated third parties, in certain circumstances, including, but not limited to, when you direct us to share such information, to process or administer transactions that you have requested, to market our products and services to you, to comply with the law or to complete a real estate appraisal in connection with a transaction you have requested. We will not share personal information we have collected about you with our affiliates for their marketing purposes if you have opted out from such sharing. And, we will further limit sharing of personal information collected about you with our affiliates to the extent required by California law and in accordance with your privacy choices. California residents, please go to “Your Privacy Rights,” and click “California Consumer Privacy Notice” on www.dhimortgage.com, for your additional privacy choices.

Vermont Residents.  We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures. We may, however, for example, in accordance with Vermont law, share personal information that we collect about you with nonaffiliated third parties in order to service or process a financial product or service that you request; to protect against or prevent actual or potential fraud; to comply with federal, state or local laws, rules and other applicable requirements or in accordance with your requests and with your consent. We may share information about our experiences or transactions with you with our affiliates without your consent. Additional information concerning our privacy policies can be found at our website, www.dhimortgage.com, by contacting us at Compliance911@drhorton.com or by calling (844) 312-1523.

Nevada Residents:  We provide this notice under Nevada law. We may contact our existing Nevada customers by telephone to offer new or different financial services or products. Nevada customers have the right to opt out of these calls by adding their names to our internal Do-Not-Call list. To opt-out of these calls by being placed on our internal Do-Not-Call list or to receive additional information about your opt-out rights, call us at (844) 312-1523, write to us at DHI Mortgage Company, Ltd., Attn: Compliance Department, 10700 Pecan Park Blvd., Suite 450, Austin, TX 78750 or email us at Compliance911@drhorton.com. In addition to contacting DHI Mortgage, you may contact the Nevada Attorney General for more information about your opt out rights by calling (775) 684-1100, emailing bcpinfo@ag.state.nv.us, or by writing to: Office of the Attorney General, Nevada Department of Justice, Bureau of Consumer Protection, 100 North Carson Street, Carson City, NV 89701-4717.